Returns & Exchanges
We want you to love your home as much as we do, which is why we offer a 100-day trial period to ensure your new furniture is the perfect fit. If you're not completely satisfied, we make the return process simple and straightforward.
Initiate Your Return
Visit our online returns portal with your order number and email address to start the process within 100 days of delivery.
Package Your Item
For smaller items, repack them in their original boxes; for mattresses and large furniture, our team will provide specific instructions for pickup or donation.
Schedule a Pickup
Once your request is authorized, we will coordinate a convenient time for our logistics partners to collect the item from your residence.
Receive Your Refund
After we verify the item has been picked up or received at our warehouse, a full refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing